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Terms of Service

Last updated: October 8, 2026

Acceptance of terms

Agreement to terms

By accessing, browsing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy, which are incorporated herein by reference.

Eligibility

To use the Service, you must:

  1. Be at least 16 years of age, or the minimum age required by law in your jurisdiction to consent to the use of an online service.
  2. Have the legal capacity to enter into a binding agreement under applicable law.
  3. Not be barred from using the Service under the laws of the United Kingdom or any other applicable jurisdiction.
  4. Not have had your account previously terminated or suspended by us for violation of these Terms.

If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and the terms "you" and "your" shall refer to that organisation.

Electronic agreement

By using the Service, you consent to entering into these Terms electronically and to receiving notices, disclosures, and communications from us in electronic form. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Additional terms

Certain features of the Service may be subject to additional terms and conditions, which will be presented to you at the time of access. Such additional terms are incorporated into and form part of these Terms. In the event of a conflict between these Terms and any additional terms, the additional terms shall prevail with respect to the specific feature or service to which they relate.

Description of services

Overview

Novitora is a cloud-based file conversion platform that enables users to convert files between various formats. The Service provides tools and functionality for document, image, audio, video, and other file type conversions.

Core features

The Service includes, but is not limited to, the following features:

  1. File Format Conversion: Convert files between supported formats, including but not limited to PDF, DOCX, XLSX, PPTX, JPG, PNG, SVG, MP3, MP4, and numerous other file types.
  2. Batch Processing: Convert multiple files simultaneously, subject to applicable limits.
  3. Cloud-Based Processing: Files are processed on our secure cloud infrastructure, eliminating the need for local software installation.
  4. API Access (planned): Programmatic access to conversion services for integration with third-party applications, planned for future subscription plans.
  5. File Management: Temporary storage and management of uploaded and converted files, subject to our data retention policies.
  6. Quality Settings: Options to customise conversion quality, compression levels, and output parameters.

Service availability

  1. We strive to maintain the Service available 24 hours a day, 7 days a week, but we do not guarantee uninterrupted or error-free operation.
  2. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, for maintenance, upgrades, security reasons, or any other operational requirement.
  3. We shall not be liable for any loss or damage arising from any interruption or unavailability of the Service.
  4. Scheduled maintenance windows will be communicated in advance where reasonably practicable.

Service tiers

The Service is currently offered free of charge. We may introduce additional paid tiers in the future, which may include:

  1. Free Tier: Conversion functionality with limitations on file size, number of conversions, and available formats. This is the tier currently available.
  2. Subscription Plans (planned): Enhanced features, higher limits, priority processing, and additional functionality, to be described on our pricing page when available.
  3. Enterprise Plans (planned): Customised solutions for organisations with specific requirements, to be offered upon request.

The specific features, limitations, and pricing of each tier will be described on our website and may be updated from time to time.

File processing

  1. Files uploaded to the Service are processed on our servers for the sole purpose of performing the requested conversion.
  2. We implement industry-standard security measures to protect files during upload, processing, and download.
  3. Converted files are available for download for a limited period as specified in our data retention policy, after which they are automatically deleted.
  4. We do not access, review, or use the content of your files for any purpose other than providing the conversion service, except as required by law or as described in our Privacy Policy.

Supported formats

  1. The list of supported file formats is available on our website and is subject to change.
  2. We continuously work to expand the range of supported formats but do not guarantee support for any specific format.
  3. Conversion quality may vary depending on the complexity of the source file and the target format.

Account registration

Creating an Account

  1. To access certain features of the Service, you may be required to create an account ("Account").
  2. When creating an Account, you must provide accurate, current, and complete information as prompted by the registration form.
  3. You are responsible for maintaining the accuracy and completeness of your Account information and for updating it promptly if there are any changes.

Account security

  1. You are responsible for safeguarding the password and any other credentials used to access your Account.
  2. You must not share your Account credentials with any third party.
  3. You must notify us immediately at legal@novitora.com if you become aware of any unauthorised use of your Account or any other breach of security.
  4. We shall not be liable for any loss or damage arising from your failure to comply with this section.

Account responsibilities

  1. You are solely responsible for all activities that occur under your Account, whether or not authorised by you.
  2. You must not create more than one Account per individual, unless expressly permitted by us.
  3. You must not create an Account using false or misleading information.
  4. You must not create an Account on behalf of another person without their express permission.
  5. You must not use another person's Account without their permission.

Account types

  1. Individual Accounts: Intended for personal use by a single individual. This is the only Account type currently available.
  2. Business Accounts (planned): Intended for use by organisations, with the ability to manage multiple users under a single billing entity. Planned for a future release.
  3. API Accounts (planned): Accounts specifically configured for programmatic access to the Service, planned alongside our upcoming API.

Where we make additional Account types available, each may have different features, limitations, and pricing, as described on our website.

Acceptable use

General conduct

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use of the Service.

Prohibited activities

You agree not to:

  1. Upload, convert, or process any files that contain:

    • Malware, viruses, trojans, worms, or other malicious code.
    • Content that infringes upon the intellectual property rights of any third party.
    • Content that is unlawful, defamatory, obscene, pornographic, harassing, threatening, or otherwise objectionable.
    • Content that violates any applicable local, national, or international law or regulation.
    • Content that exploits minors in any way.
    • Personal data of third parties without proper authorisation and legal basis.

  2. Attempt to:

    • Gain unauthorised access to the Service, other users' Accounts, or computer systems or networks connected to the Service.
    • Probe, scan, or test the vulnerability of the Service or any network connected to the Service.
    • Breach or circumvent any security or authentication measures.
    • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
    • Interfere with or disrupt the Service or servers or networks connected to the Service.

  3. Use the Service to:

    • Send unsolicited or unauthorised advertising, promotional materials, spam, or any other form of solicitation.
    • Collect or harvest personal information of other users without their consent.
    • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
    • Engage in any activity that could damage our reputation or goodwill.
    • Circumvent or attempt to circumvent any usage limits, file size restrictions, or other limitations of the Service.

  4. Use automated tools, bots, scrapers, or similar technology to access or interact with the Service, except through an official API where we make one available, with proper authorisation.

  5. Resell, sublicense, or redistribute the Service or any part thereof without our prior written consent.

  6. Use the Service in any manner that violates any applicable export control laws or regulations.

Fair use

  1. We reserve the right to impose reasonable usage limits on the Service to ensure fair access for all users.
  2. Excessive or abusive use of the Service, as determined by us in our sole discretion, may result in temporary or permanent suspension of your Account.
  3. We may throttle or limit API requests to maintain Service performance and availability.

Content standards

All files and content submitted to the Service must comply with the following standards:

  1. Must not violate any applicable law or regulation.
  2. Must not infringe upon the rights of any third party, including intellectual property rights, privacy rights, or publicity rights.
  3. Must not contain any material that is harmful, fraudulent, deceptive, or misleading.
  4. Must not promote violence, discrimination, or illegal activities.

Enforcement

  1. We reserve the right, but are not obligated, to monitor the use of the Service for compliance with these Terms.
  2. We may, in our sole discretion, remove or refuse to process any content that violates these Terms or that we find objectionable.
  3. We may suspend or terminate your access to the Service at any time for violation of these Terms, without prior notice or liability.
  4. We may report any activity that we reasonably believe violates any law or regulation to the appropriate law enforcement authorities.

Intellectual property

Our intellectual property

  1. The Service, including all content, features, functionality, software, code, designs, text, graphics, logos, icons, images, audio clips, and data compilations (collectively, "Novitora Content"), is owned by or licensed to Uptraff Ltd and is protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
  2. The Novitora name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Uptraff Ltd or its affiliates. You must not use such marks without our prior written permission.
  3. Nothing in these Terms grants you any right, title, or interest in or to the Novitora Content or any of our intellectual property, except for the limited licence to use the Service as expressly provided herein.

Your content

  1. You retain all ownership rights in and to the files and content you upload to the Service ("User Content").
  2. By uploading User Content to the Service, you grant us a limited, non-exclusive, royalty-free, worldwide licence to use, copy, process, and store your User Content solely for the purpose of providing the conversion service to you.
  3. This licence terminates when your User Content is deleted from our servers in accordance with our data retention policy.
  4. You represent and warrant that:
    • You own or have the necessary rights, licences, consents, and permissions to upload and process the User Content.
    • The User Content does not infringe upon the intellectual property rights of any third party.
    • You have obtained all necessary consents from any individuals whose personal data may be contained in the User Content.
  1. We respect the intellectual property rights of others and expect our users to do the same.
  2. If you believe that any content on the Service infringes your copyright, please notify us at legal@novitora.com with the following information:
    • A description of the copyrighted work that you claim has been infringed.
    • A description of where the infringing material is located on the Service.
    • Your contact information, including your name, address, telephone number, and email address.
    • A statement that you have a good faith belief that the use of the material is not authorised by the copyright owner, its agent, or the law.
    • A statement, made under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorised to act on behalf of the copyright owner.
    • Your physical or electronic signature.

Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback in any manner we deem appropriate, without any obligation or compensation to you.

Payment terms

Note: Novitora is currently free to use, and paid subscription plans are not yet available. The following payment terms will apply if and when we introduce paid plans.

Pricing

  1. The current pricing for our subscription plans is available on our website at novitora.com.
  2. All prices are quoted in the currency specified on our pricing page and are exclusive of applicable taxes unless otherwise stated.
  3. We reserve the right to change our pricing at any time. Any price changes will take effect at the start of your next billing cycle following notice of the change.

Subscription plans

  1. Subscription plans are billed on a recurring basis (monthly or annually, as selected by you) at the rate specified at the time of purchase.
  2. By subscribing to a paid plan, you authorise us to charge your designated payment method on a recurring basis for the applicable subscription fees and any taxes.
  3. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

Payment methods

  1. We accept payment methods as specified on our website, which may include credit cards, debit cards, and other electronic payment methods.
  2. You must provide accurate and complete payment information and promptly update it if there are any changes.
  3. You are responsible for all charges incurred under your Account, including any applicable taxes.

Billing

  1. You will receive an electronic invoice or receipt for each payment, sent to the email address associated with your Account.
  2. All fees are charged in advance for the upcoming billing period.
  3. If your payment method is declined or payment fails for any reason, we may suspend your access to paid features until payment is successfully processed.

Refunds

  1. Subscription fees are generally non-refundable, except as required by applicable law.
  2. If you cancel your subscription, you will retain access to paid features until the end of your current billing period.
  3. We may, at our sole discretion, offer refunds or credits in certain circumstances. Any such refund or credit shall be at our absolute discretion and shall not constitute a waiver of our right to enforce these Terms.
  4. Refund requests must be submitted within 14 days of the initial purchase or renewal date by contacting legal@novitora.com.

Taxes

  1. You are responsible for all applicable taxes, levies, and duties imposed by taxing authorities in connection with your use of the Service.
  2. Where required by law, we will collect and remit applicable taxes on your behalf.
  3. If you are exempt from any applicable tax, you must provide us with valid tax exemption documentation.

Disputes

  1. If you believe a charge is incorrect, you must contact us at legal@novitora.com within 30 days of the charge.
  2. We will review your dispute and respond within a reasonable timeframe.
  3. Failure to dispute a charge within 30 days constitutes acceptance of the charge.

Free tier

  1. The Free Tier is provided at no cost and may be used subject to the limitations described on our website.
  2. We reserve the right to modify, limit, or discontinue the Free Tier at any time without prior notice.
  3. The Free Tier is provided "as is" without any warranties or guarantees regarding availability, performance, or functionality.

Limitation of liability

General limitation

To the maximum extent permitted by applicable law, in no event shall Uptraff Ltd, its directors, officers, employees, agents, partners, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Service.

Specific limitations

Without limiting the generality of the foregoing, we shall not be liable for:

  1. Data Loss: Any loss, corruption, or damage to files or data resulting from the use of the Service, including but not limited to conversion errors, file corruption during upload or download, or deletion of files.
  2. Service Interruptions: Any loss or damage arising from interruptions, delays, or failures in the Service, whether due to maintenance, technical issues, or circumstances beyond our control.
  3. Third-Party Actions: Any loss or damage caused by the actions or omissions of third parties, including but not limited to internet service providers, payment processors, or hosting providers.
  4. Security Breaches: Any loss or damage resulting from unauthorised access to or alteration of your transmissions or data, unless caused by our gross negligence or wilful misconduct.
  5. Conversion Quality: Any loss or damage arising from the quality, accuracy, or completeness of converted files. We do not guarantee that converted files will be identical in quality or content to the original files.
  6. Business Losses: Any loss of revenue, anticipated savings, business opportunities, goodwill, or reputation.

Maximum liability

To the extent that liability cannot be excluded by law, our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Service shall not exceed the greater of:

  1. The total amount paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim; or
  2. One hundred pounds sterling (GBP 100.00).

Exceptions

Nothing in these Terms shall limit or exclude our liability for:

  1. Death or personal injury caused by our negligence.
  2. Fraud or fraudulent misrepresentation.
  3. Any other liability that cannot be limited or excluded by applicable law, including under the Consumer Rights Act 2015 (where applicable).

Basis of the bargain

You acknowledge and agree that the limitations of liability set out in this section are fundamental elements of the bargain between you and us, and that we would not provide the Service to you without such limitations.

Disclaimer of warranties

"As is" basis

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied.

Disclaimer

To the maximum extent permitted by applicable law, we expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

  1. Implied Warranties: Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
  2. Accuracy: Any warranty that the Service will be accurate, reliable, complete, or error-free.
  3. Availability: Any warranty that the Service will be available at all times or without interruption.
  4. Security: Any warranty that the Service will be secure or free from viruses, malware, or other harmful components.
  5. Results: Any warranty regarding the results obtained from the use of the Service, including the quality, accuracy, or completeness of converted files.
  6. Compatibility: Any warranty that the Service will be compatible with your hardware, software, or other technology.

File conversion disclaimer

  1. File conversion is a complex process, and results may vary depending on the source file format, content complexity, and target format.
  2. We do not guarantee that all file elements (formatting, fonts, images, macros, metadata, etc.) will be preserved or accurately converted.
  3. You are solely responsible for verifying the accuracy and completeness of converted files before relying on them.
  4. We recommend maintaining backup copies of all original files.

No professional advice

The Service does not constitute professional, legal, financial, or technical advice. You should seek independent professional advice where appropriate before relying on any converted documents for critical purposes.

Consumer rights

If you are a consumer in the United Kingdom or the European Union, you may have statutory rights that cannot be excluded or limited by these Terms. Nothing in this section is intended to affect those rights.

Indemnification

Your indemnification obligations

You agree to indemnify, defend, and hold harmless Uptraff Ltd, its directors, officers, employees, agents, partners, suppliers, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  1. Your use of the Service or any activity under your Account.
  2. Your breach of these Terms or any applicable law or regulation.
  3. Your violation of any intellectual property or other rights of any third party.
  4. Any User Content you upload, process, or convert through the Service.
  5. Any dispute between you and any third party arising from your use of the Service.

Indemnification procedure

  1. We will provide you with prompt written notice of any claim subject to indemnification.
  2. You will have the right to control the defence of such claim, subject to our approval of counsel (not to be unreasonably withheld).
  3. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.
  4. You shall not settle any claim without our prior written consent if the settlement would impose any obligation on us or result in any admission of liability on our part.

Termination

Termination by you

  1. You may terminate your Account at any time by contacting us at legal@novitora.com or through the Account settings on the Service.
  2. If you have a paid subscription, cancellation will take effect at the end of your current billing period. You will retain access to paid features until that date.
  3. You are responsible for all fees incurred up to the effective date of termination.

Termination by us

We may suspend or terminate your Account and access to the Service, in whole or in part, at any time and for any reason, including but not limited to:

  1. Breach of these Terms or any applicable law or regulation.
  2. Conduct that we determine, in our sole discretion, to be harmful to other users, third parties, or the Service.
  3. Extended periods of inactivity.
  4. Non-payment of applicable fees.
  5. Requests by law enforcement or other government agencies.
  6. Discontinuation or material modification of the Service.
  7. Unexpected technical or security issues.

Effect of termination

Upon termination of your Account:

  1. Your right to use the Service will immediately cease.
  2. All licences granted to you under these Terms will immediately terminate.
  3. Your User Content may be deleted in accordance with our data retention policy. We are under no obligation to maintain or provide you with copies of your User Content after termination.
  4. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, limitation of liability, indemnification, and governing law.

Suspension

  1. We may suspend your access to the Service as an alternative to termination, in our sole discretion.
  2. During suspension, you may not be able to access your Account, User Content, or any features of the Service.
  3. We will make reasonable efforts to notify you of any suspension and the reasons therefor, unless prohibited by law or where notification would compromise the security of the Service.

Privacy and data protection

Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By using the Service, you consent to the practices described in our Privacy Policy.

Data processing

  1. When you upload files to the Service, we process your files solely for the purpose of performing the requested conversion.
  2. We implement appropriate technical and organisational measures to protect your files during processing.
  3. For information about how we handle your data, including data retention and deletion practices, please refer to our Privacy Policy and Data Processing Agreement.

Confidentiality

  1. We treat all User Content as confidential and will not disclose it to third parties except as necessary to provide the Service or as required by law.
  2. Our employees and contractors who may have access to User Content are bound by confidentiality obligations.

Third-party services

  1. The Service may integrate with or provide access to third-party services, including cloud storage providers, payment processors, and analytics tools.
  2. Your use of any third-party service is subject to that service's own terms and conditions and privacy policy.
  3. We are not responsible for the availability, accuracy, or content of any third-party service.
  4. We do not endorse any third-party service and shall not be liable for any loss or damage arising from your use of such services.
  1. The Service may contain links to third-party websites that are not owned or controlled by us.
  2. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.
  3. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with the use of any third-party website.

Force majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

  1. Acts of God, natural disasters, floods, earthquakes, or severe weather events.
  2. Epidemics, pandemics, or public health emergencies.
  3. War, terrorism, civil unrest, or armed conflict.
  4. Government actions, embargoes, sanctions, or trade restrictions.
  5. Labour disputes, strikes, or industrial action.
  6. Power failures, telecommunications failures, or internet outages.
  7. Cyberattacks, including denial-of-service attacks.
  8. Failures of third-party service providers.

The affected party shall use reasonable endeavours to mitigate the effects of the force majeure event and resume performance as soon as reasonably practicable.

Dispute resolution

Informal resolution

Before initiating any formal dispute resolution proceedings, you agree to first attempt to resolve any dispute informally by contacting us at legal@novitora.com. We will attempt to resolve the dispute through good faith negotiation within 30 days of receiving your notice.

Mediation

If the dispute cannot be resolved informally, either party may refer the dispute to mediation administered by the Centre for Effective Dispute Resolution (CEDR) in accordance with its mediation procedure. The mediation shall take place in London, England.

Jurisdiction

If the dispute is not resolved through mediation, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms, subject to the provisions of the "Governing law" section below.

Class action waiver

To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Governing law

Applicable law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Consumer protection

If you are a consumer:

  1. You will benefit from any mandatory provisions of the law of the country in which you are resident.
  2. Nothing in these Terms affects your rights as a consumer under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable consumer protection legislation.
  3. If you are a consumer resident in the European Union, you may also be entitled to bring proceedings in the courts of your country of residence.

European Union users

If you are a consumer in the European Union, you may also refer disputes to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

Changes to terms

Modifications

  1. We reserve the right to modify these Terms at any time in our sole discretion.
  2. If we make material changes to these Terms, we will notify you by:
    • Posting the updated Terms on the Service with a revised "Last Updated" date.
    • Sending an email notification to the address associated with your Account.
    • Displaying a prominent notice on the Service.
  3. Material changes will become effective 30 days after notification, unless a longer period is required by applicable law.
  4. Non-material changes will become effective immediately upon posting.

Acceptance of changes

  1. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms.
  2. If you do not agree with the modified Terms, you must stop using the Service and terminate your Account before the changes take effect.
  3. We encourage you to periodically review these Terms for any changes.

Version history

We maintain a version history of these Terms. Previous versions may be requested by contacting us at legal@novitora.com.

Miscellaneous

Entire agreement

These Terms, together with our Privacy Policy, Cookie Policy, Data Processing Agreement, and any additional terms applicable to specific features of the Service, constitute the entire agreement between you and Uptraff Ltd regarding the Service and supersede all prior and contemporaneous agreements, proposals, and communications, whether oral or written.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the parties' original intent.

Waiver

The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any right or provision shall be effective only if made in writing and signed by the waiving party.

Assignment

  1. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
  2. We may assign or transfer our rights and obligations under these Terms without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganisation, or sale of assets.

Notices

  1. We may provide notices to you by email, postal mail, or by posting on the Service.

  2. Notices to us should be sent to:

    Uptraff Ltd 124 City Road London, England EC1V 2NX Email: legal@novitora.com

  3. Notices shall be deemed received:

    • If sent by email, upon successful transmission.
    • If sent by postal mail, three (3) business days after dispatch.
    • If posted on the Service, upon posting.

Headings

The section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

Relationship of the parties

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and Uptraff Ltd. Neither party has the authority to bind the other or to incur obligations on the other's behalf.

Third-party rights

Except as expressly provided in these Terms, no person who is not a party to these Terms shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms.

Language

These Terms are written in English. If these Terms are translated into any other language, the English version shall prevail in the event of any inconsistency.

Accessibility

We are committed to making the Service accessible to all users, including those with disabilities. If you experience any accessibility issues with the Service, please contact us at legal@novitora.com so that we can work to address them.

Export controls

You agree to comply with all applicable export control laws and regulations in connection with your use of the Service. You represent and warrant that you are not located in, or a resident or national of, any country subject to comprehensive trade sanctions, and that you are not listed on any government list of prohibited or restricted parties.

Contact information

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us at:

Uptraff Ltd 124 City Road London, England EC1V 2NX

Uptraff Ltd is a private limited company registered in England and Wales under company number 16153901. Its registered office is 124 City Road, London, England, EC1V 2NX.

Email: legal@novitora.com

Website: novitora.com

For privacy-related inquiries, please contact us at privacy@novitora.com or refer to our Privacy Policy.

We will make every effort to respond to your inquiry within a reasonable timeframe, and no later than 30 days from receipt of your communication.

By using Novitora, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.